Shipping policy

COSTS & METHODS

UNITED STATES

Shipping Type

Shipping Method

Carrier

Shipping Fee (USD)

Estimated Delivery

Free Standard Shipping

For orders over USD$50

DHL SmartMail Parcel Expedited

DHL eCommerce

Free!

2-5 Business Days

Standard Shipping

DHL SmartMail Parcel Expedited

DHL eCommerce

$5.99

2-5 Business Days

INTERNATIONAL

Country / Region	Shipping Method	Carrier	Shipping Fee (USD)	Estimated Delivery
Canada For orders over USD$60	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	Free	4-7 Business Days
Canada (order value not to exceed USD$3000)	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	$9.99	4-7 Business Days
United Kingdom Including: Guernsey & Jersey (order value not to exceed USD$2500)	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	$9.99	5-8 Business Days
Hong Kong (order value not to exceed USD$2500)	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	$9.99	4-7 Business Days
Europe Countries: Czech Republic, Austria, Belgium Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden (order value not to exceed USD$1000)	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	$9.99	5-8 Business Days
Israel (order value not to exceed USD$500)	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	$9.99	5-8 Business Days
Japan (order value not to exceed USD$1400)	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	$9.99	5-8 Business Days
South Korea (order value not to exceed USD$2500)	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	$9.99	5-8 Business Days
Singapore (order value not to exceed USD$400)	DHL Priority - Prepaid Duties & Taxes	DHL eCommerce	$9.99	5-8 Business Days
Rest of the World - International (order value not to exceed USD$1000)	DHL Standard (DDU)	DHL eCommerce	$14.99	3-5 Business Days

Delivered Duties Paid (DDP): Tariffs and duties will be included in the final amount of your order at checkout for international orders. This will provide you with 100% visibility to fully landed costs, faster delivery with no delays and help avoid unanticipated fees at delivery.

Lilly Lashes is not in control of any country specific tariffs or duties imposed on your order by your respective government. If you use a promotional code on your order, you will be charged duties and taxes on the original price of the item(s).

Please note that the time in transit does not include order processing time before shipment or the time that customs takes to release an international order. Once a package has been shipped, all shipping fees are non-refundable.

PROCESSING TIME

Please allow 1-3 business days processing time for your order to be shipped. During holidays or promotions like Black Friday or Cyber Monday, orders may need increased processing time due to a higher order volume.

Although rare, we may experience warehouse closures due to severe weather. In this case, there may be a delay in order processing.

Orders are shipped Monday through Friday. For express shipping options, orders placed after 12:30pm CT will ship the following business day.

Our warehouse will be closed on the following days: